Frequently Asked Questions
Everything you need to know about shopping with Gorman
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia, while international delivery can take between 10-15 business days depending on your location.
What is your return policy?
We offer returns on full-priced items within 14 days of delivery for a refund or store credit. Items must be in original condition with tags attached.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as Gorman silhouettes often vary from oversized to tailored fits.
Can I change or cancel my order after it has been placed?
Once an order is placed, our warehouse begins processing it immediately. Please contact our customer service team as soon as possible, but we cannot guarantee changes once the order is in the packing stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.